Privacy Policy
Last updated: June 26, 2026
Soi Thaifoon Franchise Corp ("Soi Thaifoon", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your choices when you visit soithaifoon.com, use our mobile app, place an order, or otherwise interact with us.
INFORMATION WE COLLECT
Information you provide to us — when you place a pickup, delivery, or catering order, create an account or become a follower, submit a contact, catering, or "Join Our Team" form, sign up to receive emails or text messages, or leave a review. This may include your name, email address, phone number, delivery address, order details, and application information.
Payment information — when you place an order, payment is processed by our third-party payment providers (such as Stripe and Square). We do not store full payment card numbers.
Information collected automatically — when you use our website or app, we and our service providers automatically collect information such as your device type, browser, IP address, pages viewed, links clicked, and general location, through cookies and similar technologies including Google Analytics, Google Ads, and the Meta (Facebook) Pixel.
HOW WE USE YOUR INFORMATION
We use your information to process and fulfill your orders and catering or event requests; operate, maintain, and improve our website, app, and services; send you marketing and promotional messages where you have consented; respond to your inquiries, reviews, and requests; review job applications; measure the performance of our website and marketing; and comply with legal obligations and protect our rights.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share it only with service providers who operate our website, app, ordering, marketing, and analytics on our behalf (including Popmenu, our restaurant technology platform, payment processors, and email and SMS providers); delivery partners (such as Uber Eats, DoorDash, and SkipTheDishes) when you place a delivery order; analytics and advertising providers (such as Google and Meta); and authorities or other third parties when required by law or to protect our rights, safety, or property.
MARKETING COMMUNICATIONS
If you opt in to receive marketing emails or text messages, you can unsubscribe at any time using the unsubscribe link in any email, by replying STOP to any text message, or by contacting us. We send commercial messages in accordance with Canada's Anti-Spam Legislation (CASL).
COOKIES AND TRACKING
Our website uses cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
YOUR PRIVACY RIGHTS
In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, you have the right to access the personal information we hold about you, request corrections, and withdraw consent to certain uses. To make a request, contact us using the details below.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.
CHILDREN'S PRIVACY
Our website, app, and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our website, app, or services after changes are posted constitutes acceptance of the updated Policy.
CONTACT US
If you have questions about this Privacy Policy or the personal information we hold about you, contact us at info@soithaifoon.com.
Soi Thaifoon Franchise Corp ("Soi Thaifoon", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your choices when you visit soithaifoon.com, use our mobile app, place an order, or otherwise interact with us.
INFORMATION WE COLLECT
Information you provide to us — when you place a pickup, delivery, or catering order, create an account or become a follower, submit a contact, catering, or "Join Our Team" form, sign up to receive emails or text messages, or leave a review. This may include your name, email address, phone number, delivery address, order details, and application information.
Payment information — when you place an order, payment is processed by our third-party payment providers (such as Stripe and Square). We do not store full payment card numbers.
Information collected automatically — when you use our website or app, we and our service providers automatically collect information such as your device type, browser, IP address, pages viewed, links clicked, and general location, through cookies and similar technologies including Google Analytics, Google Ads, and the Meta (Facebook) Pixel.
HOW WE USE YOUR INFORMATION
We use your information to process and fulfill your orders and catering or event requests; operate, maintain, and improve our website, app, and services; send you marketing and promotional messages where you have consented; respond to your inquiries, reviews, and requests; review job applications; measure the performance of our website and marketing; and comply with legal obligations and protect our rights.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share it only with service providers who operate our website, app, ordering, marketing, and analytics on our behalf (including Popmenu, our restaurant technology platform, payment processors, and email and SMS providers); delivery partners (such as Uber Eats, DoorDash, and SkipTheDishes) when you place a delivery order; analytics and advertising providers (such as Google and Meta); and authorities or other third parties when required by law or to protect our rights, safety, or property.
MARKETING COMMUNICATIONS
If you opt in to receive marketing emails or text messages, you can unsubscribe at any time using the unsubscribe link in any email, by replying STOP to any text message, or by contacting us. We send commercial messages in accordance with Canada's Anti-Spam Legislation (CASL).
COOKIES AND TRACKING
Our website uses cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
YOUR PRIVACY RIGHTS
In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, you have the right to access the personal information we hold about you, request corrections, and withdraw consent to certain uses. To make a request, contact us using the details below.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.
CHILDREN'S PRIVACY
Our website, app, and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our website, app, or services after changes are posted constitutes acceptance of the updated Policy.
CONTACT US
If you have questions about this Privacy Policy or the personal information we hold about you, contact us at info@soithaifoon.com.